Cookie Policy

Last updated: 3 November 2026

This site uses cookies and similar browser storage, which are small pieces of data kept on your device to help the site work and to provide anonymised statistics to Google Analytics. You can choose whether to accept analytics cookies, and you can change your mind at any time.

Who is responsible

Sintel, River House (third floor), Blackpool Park, Cork, T23 R5TF, Ireland, is the controller of personal data processed through this website. Contact: info@sintelhelpdesk.com.

How we ask for consent

Except for strictly necessary storage, we set cookies only after you agree. When you first visit, the cookie banner offers Accept and Reject. Nothing from Google Analytics is loaded before you accept. Rejecting is as easy as accepting and does not limit your use of the site.

What we store

CategoryNameProviderPurposeDuration
Strictly necessarysintel-cookie-consent (browser storage)SintelRemembers your cookie choice so we do not ask on every visit.Until you change it or clear your browser data
Analytics_gaGoogleDistinguishes visitors to produce anonymised usage statistics.2 years
Analytics_ga_<property id>GoogleKeeps session state for Google Analytics.2 years

Google may update the names and durations of its cookies. See How Google uses cookies.

Legal basis

We rely on your consent (Article 6(1)(a) GDPR and Regulation 5 of the ePrivacy Regulations, S.I. No. 336 of 2011) for analytics cookies. Storing your choices is strictly necessary to respect them and to provide features you asked for, and does not require consent.

International transfers

Google may process data outside the European Economic Area, including in the United States. Such transfers rely on safeguards such as the EU–US Data Privacy Framework or standard contractual clauses.

How to change or withdraw your choice

Open cookie settings at any time. Withdrawing consent clears the Google Analytics cookies set by this site and stops the script from loading. You can also delete or block cookies in your browser settings. Blocking all cookies may affect some features of websites.

Your rights

You have the right to access, correct or erase your personal data, to restrict or object to processing, to data portability, and to withdraw consent at any time. To exercise your rights, email info@sintelhelpdesk.com. You also have the right to complain to the Data Protection Commission (dataprotection.ie). More about how we handle personal data is in our privacy policy.