Privacy policy

This statement relates to our privacy practices in connection with our website (sintelhelpdesk.com) and our services. Sintel Helpdesk is a companion app for Sintel Apps. We are not responsible for the content or privacy practices of other websites, and any external links to other websites are clearly identifiable as such.

During your regular visit to our website you do not have to submit any personally identifiable information. The information collected by our system is:

• Name and location of your ISP
• Type and version of the web browser
• Computer operating system and version
• Referring website address
• Page visits and duration

This information is used to analyse site activity and improve the content and structure of the site.

General statement

Sintel fully respects your right to privacy and will not collect or publish any personal information about you through our website without your clear permission. Any personal information which you volunteer to Sintel will be treated with the highest standards of security and confidentiality, strictly in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

Collection and use of personal information

Sintel does not collect any personal data about you on our website, apart from information which you volunteer (for example by emailing us or purchasing one of our products or services). Any information which you provide in this way is not made available to any third parties, and is used by Sintel only in line with the purpose for which you provided it.

Cookies

We use Google Analytics, which might generate, store and retrieve cookies on your device. The cookies are small files containing session identifying information that allow the tool to track unique visitors to the website. No personally identifiable information is collected or stored. We set these cookies only if you accept them in our cookie banner. See our cookie policy for details and to change your choice at any time. For more information please refer to Google’s privacy policy on its website.

Disclosure to outside parties

Any information we receive otherwise, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our property or the property of others, or safety. We use Google Analytics to measure how the website is used (see Cookies above); we do not use your information for advertising.

Office Store standard application license terms

We recommend all customers familiarise themselves with the Office Store standard application license terms, which establish the use, disclaimers and limitations of liability governing the use of Sintel apps.

Your consent

By using Sintel apps or services, you are consenting to this privacy policy.

Updates to our privacy policy

Any changes to our privacy policy will be posted on this page and the modification date will be updated.

If you have any questions about this information, please contact us at info@sintelhelpdesk.com.